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DELIVERY UPDATES AS OF 2 January 2024

*Age Restrictions

Rated 18+ Alcohol is not for sale to people under the age of 18. For the facts about alcohol visit drinkaware.co.uk.

As part of our Age Verification Process "AVP" upfront age verification checks are carried out before your order is despatched. You will receive a separate email requesting your proof of Age which can be in the form of your driving licence or passport clearly showing your name and date of birth.

To speed up this process, you can email us your ID with your Order Number to sales@rumshop.co.uk


BREXIT - EU Deliveries

From 1st January 2021, the UK is formally out the EU. We currently offer a limited shipping service to some EU countries only due new licensing requirement, extra charges imposed by the delivery companies and addional administrative burden imposed by the receiving countries. We recommend you check your local country regulations for the importation of alcoholic beverages as some EU countries like Sweden requires an import permit to do so, even for personal consumption. If you think you are able to receive your order and have the necessary permit, please email us at sales@rumshop.co.uk and we will be happy to process your order.

BREXIT - Customs, import duties and other taxes

All alcohol products sold by The Rum Shop are sold subject to UK alcohol tax.

All export to an address in the European Union (EU) will be sent with the UK tax paid.

However, your order may be subject to local sales taxes and duties upon arrival in your chosen country, which are levied at the time the package clears customs. All additional charges are the responsibility of the recipient.

See Customs, import duties and other taxes below for more details


Shipping Costs and tracking

We currently ship to the UK mainland, Isle of Man, Shetland Islands, Outer Hebrides (IM, HS and ZE; postcode), Jersey, Guernsey, part of the EU, parts of the USA, Canada and other countries. For deliveries to other parts of the world email us at sales@rumshop.co.uk for more details.

All our deliveries are tracked.   

Someone must be there to sign for the delivery

A signature is *always* required on delivery, so if you are not going to be at home we are more than happy to deliver to a work address. Alternatively you can request (although not guaranteed) the delivery driver leave your order in a safe place or with a neighbour. This is at your own risk. Please note that parcels not signed for at the delivery address will not be insured against loss or damage. Simply pop a note into the ‘Additional Instructions’ box in the checkout or give us a call after ordering to request this.


Delivery estimation

All estimated delivery day(s) and time(s) are calculated in business/working day(s), only, exlcuding weekend(s) and public holiday(s).


UK Mainland and IM, HS and ZE deliveries from £4.95

Standard delivery (estimated 3 to 5 days service) is available on all our products. We charge a flat rate starting from £4.95 for deliveries within the UK Mainland. The estimated delivery time is between 3 to 5 days but can be faster for deliveries within Central London.

Next day delivery (estimated 24 to 48hrs service) is available on all our products. We charge a flat rate starting from £9.95 for deliveries within the UK Mainland. The estimated delivery time is between 24hrs to 48hrs with 98% of products being delivered within 24hrs. The cut-off for the serivce is 11am.

Next working day Guaranteed delivery (estimated 24hrs service) is available on all our products ordered before 11am. We charge a flat rate starting from £13.95 for deliveries within the UK Mainland. The estimated delivery time is within 24hrs with 98% of products being delivered within 24hrs. [Next working day means that orders placed on Monday to Thursday will be delivered the next working day. Orders placed on Friday will be delivered on Monday the following week. This service does not provide for deliveries on Saturday or Sunday]

FREE standard delivery (estimated 3 to 5 days service) is available on all purchases over £75 for deliveries within the UK Mainland, only. Please select the service on check out. The estimated delivery time is between 3 to 5 days but can be faster for deliveries within Central London.

If your order is likely to be delayed we will do our best to contact you, however, as we use external carriers to make our deliveries, we cannot offer an absolute guaranteed service.
 
Miniature and small item standard delivery charge is available from £3.95.
Our shipping cost are based on weight and the table below give an indication of the shipping cost:
  • up to 1 kg £3.95 for items such as miniature, a single can of beer or soft drink etc...;
  • up to 10 kgs £4.95 for items such a wine, spirit bottles etc...; 
  • 10 kgs+ £9.95 for items such as case of 24 bottles of beers etc...

DHL Next Day Delivery to IM, ZE, HS, AB, IV, BT, KW, PH, KA, PA  (24 to 48hrs service) are subject to a £6 surcharge.

Standard Delivery to IM, HS and ZE postcode are subject to a £2.00 surcharge


EU Deliveries (NO COMPENSATION)

Standard delivery is currently limited to parcel up to 2.95 kgs or about 2 standard 70cl bottles. Some destination it is limited to 1 standard 70cl bottle. The service aims to have your parcels delivered within an estimated 14 to 21 working days. (Please note that some destinations produce slightly longer transit times).

This is a fully trackable service. However, NO compensation is offered for lost or breakage. 

Our shipping cost is based on weight and destination country. The table below gives an indication of the shipping cost:

Deliveries EU Zone 1 - France, Ireland, Netherlands, Spain, Belgium, Italy and Germany
  • up to 2.95 kgs from £15
This is a fully trackable service. However, NO compensation is offered for lost or breakage. 

Country specific, please email sales@rumshop.co.uk 

Sweden/Poland: An import license is required. If you have one and want to by from us please email us your request.


USA Deliveries (NO COMPENSATION)

USA Standard delivery is currently limited to parcel up to 9.95 kgs or about 6 bottles. The service aims to have your parcels delivered within an estimated 6 to 12 working days to selected destinations, only, in the USA. (Please note that some destinations produce slightly longer transit times).

This is a fully trackable service. However, NO compensation is offered for lost or breakage. 

Our shipping cost is based on weight and the table below give an indication of the shipping cost:
  • up to 1.95 kgs from £120.00
  • up to 2.95 kgs from £120.00
  • up to 3.95 kgs from £120.00
  • up to 9.95 kgs from £120.00
For orders of 6+ bottles, please email us at sales@rumshop.co.uk for a quote of the delivery cost.

For more details on internet purchase shipment to the USA please visit the U.S. Customs and Border Protection and National Conference of State Legislatures websites.


AUSTRALIA & NEW ZEALAND Deliveries (NO COMPENSATION)

AUSTRALIA & NEW ZEALAND Standard delivery is currently limited to parcel up to 9.95 kgs or about 6 bottles. The service aims to have your parcels delivered within an estimated 5 to 10 working days to selected destinations, only, in AUSTRALIA & NEW ZEALAND. (Please note that some destinations produce slightly longer transit times).

This is a fully trackable service. However, NO compensation is offered for lost or breakage.

Our shipping cost is based on weight and the table below give an indication of the shipping cost:
  • up to 1.95 kgs from £60.00
  • up to 2.95 kgs from £75.00
  • up to 3.95 kgs from £85.00
  • up to 4.95 kgs from £85.00
  • up to 9.95 kgs from £120.00
For orders of 6+ bottles, please email us at sales@rumshop.co.uk for a quote of the delivery cost.

CANADA Deliveries are currently suspended due to COVID 19 restrictions

CANADA Standard delivery is currently limited to parcel up to 4.95 kgs or about 4 bottles. The service aims to have your parcels delivered within an estimated 4 to 8 working days to selected destinations, only, in CANADA. (Please note that some destinations produce slightly longer transit times).

This is a fully trackable service. However, NO compensation is offered for lost or breakage. 

Our shipping cost is based on weight and the table below give an indication of the shipping cost:
  • up to 1.95 kgs from £28.00
  • up to 2.95 kgs from £36.00
  • up to 3.95 kgs from £40.00
  • up to 4.95 kgs from £43.00
For orders of 4+ bottles, please email us at sales@rumshop.co.uk for a quote of the delivery cost.

For more details on internet purchase shipment to CANADA please visit the https://borderbee.com/2016/03/07/import-alcohol-canada/ website.


SWITZERLAND Deliveries 

Switzerland delivery is currently limited to parcels up to 3.95 kgs or about 2 bottles. The service aims to have your parcels delivered within an estimated 3 to 9 working days. (Please note that some destinations produce slightly longer transit times).

This is a fully trackable service. However, NO compensation is offered for lost or breakage.

Our shipping cost is based on weight and the table below gives an indication of the shipping cost:
  • up to 3.95 kgs £38.00

Customs, import duties and other taxes

All alcohol products sold by The Rum Shop are sold subject to UK alcohol tax.

All export to an address in the European Union (EU), Switzerland, United States of America (USA) and the rest of the world will be sent with the UK tax paid.

However, your order may be subject to local sales taxes and duties upon arrival in your chosen country, which are levied at the time the package clears customs. All additional charges are the responsibility of the recipient. As customs policies vary widely from country to country, The Rum Shop has no control over these charges, so you should contact your local customs office for further information before placing your order.

Refusal to pay the local import duties and taxes will result in the goods either being:
  • destroyed by customs ; or
  • goods being returned to sender at the cost of the consignee (costs will be deducted from any refund owed).
If your order is being held by your local customs office, you will be able to determine this from the information viewable through the tracking process.


Christmas 2023 Deliveries

We want to ensure that everyone gets their Christmas presents in time for the big day. We recommend orders for Xmas deliveries to be placed by 12PM on THURSDAY 14th December 2023.

For orders placed after Monday 18th December 2023 we cannot guarantee delivery before Xmas 2023. Last despatch date for 2023 will be on Wednesday 20th Decemeber 2023.

Our warehouse will be closed from Friday 22nd December to 1st January 2024. All orders receieved during this period will be despatch on 2nd January 2024.


Other

When products of various weight are combined the higher delivery charge will apply based on the total weight.

If you have any queries on the above please email us sales@rumshop.co.uk